Terms and Conditions

Last updated: 04/09/2026

1. About us

This website is operated by Kumu, [address] ("we", "us", "our"). Company No.: Contact: hello@kumu.co.uk

By using this website, you agree to these terms. If you don't agree, please don't use the site.

2. Use of this website

This website and its content (text, images, logos, design) are owned by us or our licensors and may not be copied, reproduced, or reused without permission. You may view and use the site for your own personal, non-commercial purposes.

We try to keep the site accurate and up to date but don't guarantee it's always error-free or uninterrupted.

3. Bookings

  • Bookings made through this website are enquiries/requests and are confirmed once we've responded to you directly.

  • Payment for bookings is made offline/in person at the time of the appointment, not through this website.

  • Cancellations: [insert your cancellation policy — e.g. "Please give at least X hours' notice to cancel or reschedule."]

  • No-shows/late cancellations: [insert policy, e.g. any fee that applies]

  • We reserve the right to decline or reschedule a booking, including due to unforeseen circumstances.

4. Your responsibilities

When making a booking or enquiry, you agree to provide accurate and up-to-date information, and to arrive on time for confirmed appointments (or give reasonable notice if you can't).

5. Liability

We provide this website "as is" and, to the fullest extent permitted by law, exclude liability for any indirect or consequential loss arising from your use of it. Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or anything else that cannot legally be excluded.

6. Links to other websites

Our site may link to third-party websites. We're not responsible for the content or practices of any site we don't operate.

7. Changes to these terms

We may update these terms from time to time. Continued use of the site after changes means you accept the updated terms.

8. Governing law

These terms are governed by the laws of England and Wales, and any disputes will be handled by the courts of England and Wales.

9. Contact us

Kumu [Address] hello@kumu.co.uk